North Shore, Auckland · Face to face · Online

Healing is a journey we take together

Rand Buttrus · Bachelor of Counselling · Provisional Member, NZAC · Counselling for adults, children and families

Rand Buttrus smiling, seated in a sunlit room

Kia ora, welcome

You don't have to work it out on your own

I'm Rand, a qualified counsellor based on Auckland's North Shore. Whether you're carrying something heavy, facing a big change, or simply feel stuck, I offer a warm, safe and welcoming space where you will feel heard, understood and accepted without judgement.

I work with adults, children and families, and I speak English, Arabic and Armenian.

More about me →

New Dawn Counselling

Where stories take root, and healing grows

How I can help

Some of the things people bring

See everything I offer →

A strengths-based approach
Every person already carries strengths that have brought them this far. Counselling helps you find them again.
Rand Buttrus smiling, seated on a sofa beside a leafy plant in a sunlit room

About me

Rand Buttrus

Bachelor of CounsellingProvisional Member, NZACEnglish · Arabic · Armenian

“I am passionate about walking alongside my clients as they move towards healing and meaningful change.”

I spent the first part of my working life designing places for people. Now I help people find room within themselves.

I'm a qualified counsellor working with children, young people and adults. I offer a warm, safe and compassionate space where people can feel heard, accepted and supported.

My journey

The path that led me here

Where I come from

Many cultures, one story

My life has been shaped by more than one culture. I grew up in the Middle East, speaking Arabic and Armenian at home. I moved to New Zealand in the early 2000s with my family. Like many migrants, I knew the hope of a fresh start alongside the grief of leaving people and places behind. Those experiences help me understand clients who are finding their way between cultures, or rebuilding their lives somewhere new.

Architecture & urban design

Designing spaces for people

Before becoming a counsellor, I worked in architectural engineering and urban design. That work taught me to listen deeply, and showed me how much our environments and relationships shape our wellbeing. My creative background still informs the way I work with people today.

Becoming a counsellor

Walking alongside people

I completed my Bachelor of Counselling degree at Laidlaw College, and I am a provisional member of the New Zealand Association of Counsellors (NZAC). I believe everyone has a unique story, strengths and capacity for growth, and I value walking alongside people as they navigate life's challenges and explore positive change.

Today

New Dawn Counselling

I work with children, young people and adults, drawing primarily on Person-Centred, Narrative and Strengths-Based approaches. With children, I use developmentally appropriate, creative and play-based methods to support emotional expression and exploration of their experiences.

I work at each person's pace, prioritising trust, emotional safety, and a therapeutic relationship where they feel heard, respected, and accepted. I support people navigating anxiety, grief and loss, family and relationship difficulties, life transitions, questions of identity, and challenging or traumatic experiences.

My practice is grounded in empathy, respect, authenticity and genuine care, recognising each person's unique story, strengths and capacity for growth.

From architecture to counselling

Building spaces where people feel they belong

My background in architecture taught me that space is fundamental to how people experience the world.

In counselling, space is just as important, not built with walls and windows, but through trust, empathy and understanding, allowing you to be yourself, explore your story and grow at your own pace.

What I believe

The values I bring to every session

Acceptance

You are welcome exactly as you are, without judgement.

Presence

I'll be fully present with you, offering time and space for you to be yourself and for your story to be heard.

Empathy

Understanding your experience as you live it.

Respect

For your story, your culture and your own pace.

How I work and what I offer →

Services

How I can help

Counselling for adults, children and families, in person on the North Shore or online. Every session is 60 minutes.

Adults

One-to-one counselling for whatever you're facing, whether it's recent or something you've carried for years.

Children

Child-centred play therapy helps children express big feelings they may not have words for yet. I work closely with parents and caregivers.

Sessions & fees All sessions are 60 minutes Adults $110 Children $100 Face to face or online, same fee

What we can work on

Choose a topic to find out more

My approach

Building on what is already strong in you

At the heart of my work

Strengths-based

Rather than focusing only on what's happened, we notice what's working: the skills, values, relationships and hopes that have carried you this far. Together we build on those, so you leave counselling more aware of your own resilience.

Person-centred

You lead. I offer acceptance, empathy and honesty, trusting that with support you can find your own way forward.

Narrative therapy

We explore the stories you tell about your life, separate you from the problem, and find the stories of strength that get overlooked.

Child-centred play therapy

Play is a child's natural language. In a safe playroom, children work through feelings at their own pace.

What happens in counselling

What to expect

  1. Get in touch

    Call, email or send a message. Share as much or as little as you like.

  2. A short chat

    We'll talk briefly by phone to see if we're a good fit and find a time that suits.

  3. First session

    We get to know each other, and I explain how confidentiality works so you know your privacy is protected. Then we talk about what's brought you here and what you'd like to be different.

  4. Moving forward

    We meet regularly at a pace that suits you, and check in along the way.

Privacy & confidentiality

What you share stays with us

Everything you share in counselling is treated as confidential, in line with the New Zealand Association of Counsellors (NZAC) Code of Ethics and the Health Information Privacy Code 2020. Your information is only shared with your consent, except in the rare situations explained here.

Your consent

At our first session I'll explain, in clear and simple language, how counselling works, what it costs, and the extent and limits of confidentiality. You're welcome to ask questions, and you can change your mind or stop counselling at any time.

When information may need to be shared

Confidentiality has a few limits: if there is serious danger to you or someone else, if you're not able to make safe decisions for yourself, or if the law requires it. Wherever it's safe to do so, I'll talk with you first, and only the minimum information needed will be shared.

Your records

Notes are stored securely and kept private. You have the right to see your records and to know how they're kept and who can access them.

Children and young people

Children receive information in a way that suits their age, and their views and consent matter too. I work in partnership with parents and caregivers and share general progress with them, while keeping the details of what a child says private so they feel safe to open up. If a child's safety is at risk, I will always act to protect them.

Questions

Frequently asked

Do I need a referral?

No. You can contact me directly. Referrals from GPs, schools and other professionals are also welcome.

How many sessions will I need?

It's different for everyone. Some people come for a few sessions, others for longer. We'll keep checking in about what's helpful, and you can stop at any time.

Does online counselling work?

Yes. Many people find it just as helpful as meeting in person, and it can be easier to fit around work and family. You'll need a private space and a reliable internet connection.

How do sessions with children work?

I usually meet parents or caregivers first to understand what's happening, then see your child for play-based sessions and keep you updated along the way.

Can we talk in Arabic or Armenian?

Yes. Sessions are available in English, Arabic and Armenian, whichever you're most comfortable in.

Contact

Let's talk

Reaching out is often the hardest step. Call, email or send a message, and I'll get back to you as soon as I can.

Phone 021 0251 8511

From overseas: +64 21 0251 8511

Email buttrusrand@gmail.com

I aim to reply within two working days.

Face to face North Shore, Auckland

Sessions are held in a private, comfortable space. We'll arrange the details together when you get in touch.

Online Video sessions

Meet from the comfort and privacy of your own home, wherever you may be.

Send a message

Make an enquiry

I'm based on Auckland's North Shore. Tell me a little about what you're looking for, whether you'd prefer face-to-face or online sessions, and the best way to reach you. I'll get in touch to arrange a time and place that suits you.

Please don't use this form in an emergency. The support lines below are free and open now.

Get in touch

From darkness to dawn, you don’t have to walk alone

Contact me
Rand Buttrus smiling
Phone
021 0251 8511
Email
buttrusrand@gmail.com
Where
North Shore, Auckland · Face to face or online
In crisis? Emergency 111 Call or text 1737, any time All support lines →